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    Sector Insights

    Why Are Donor Numbers Falling?

    May 25, 202612 min read
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    Photo: Lobsterthermidor (talk) 16:58, 5 December 2025 (UTC), Wikimedia Commons. CC BY-SA 3.0. Cropped to 8:5 and resized. Documentary image, not an endorsement from an organisation we support.

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    Total giving keeps rising because larger gifts from fewer households cover the gap, while small and mid donors leave faster than they are replaced. The exposure is concentration risk. Protect against it by measuring donor counts and retention alongside revenue, and by funding acquisition even in years when the revenue line looks healthy.

    Key Takeaways

    • 1Overall giving grew an estimated 5.0% in 2025, the strongest revenue growth in five years, with Q4 carrying most of the lift.
    • 2Donor counts fell an estimated 3.6%, the fifth consecutive year of decline, though the rate of decline has been slowing since 2022.
    • 3Growth was driven almost entirely by Major and Supersize donors, whose count and dollars both rose, potentially aided by record Q4 stock market performance.
    • 4Overall retention edged up from 43.1% to 43.3%, but new donor retention remained essentially flat, the sector's most persistent unsolved problem.
    • 5The FEP Q4 2025 dataset covers 7.8 million donors, $13.2 billion in giving, and 15,102 organizations.
    • 6Converting one-time donors to monthly giving lifts retention to 80% to 90%, roughly double the sector average.

    On the surface, the latest fundraising data suggests a sector in recovery. Overall giving grew an estimated 5.0% in 2025, the highest growth rate in five years, according to the Fundraising Effectiveness Project Q4 2025 report. For leadership teams focused only on the bottom line, this looks like a clear win.

    Look closer and the picture is more uneven. That 5.0% was weighted heavily toward the end of the year, per the FEP Q4 2025 report. Giving was up 3.7% through Q3, according to the FEP Q4 2025 report, meaning an exceptionally strong Q4 lifted the full-year figure.

    Meanwhile, the number of donors fell an estimated 3.6% in the FEP Q4 2025 dataset, extending a decline that began in 2021 into its fifth consecutive year.

    This is the "Dollars Up, Donors Down" paradox. Large gifts can hide a shrinking donor base. We must ask if the 5.0% growth in the FEP data is a sustainable recovery or a small group of large gifts hiding a deeper erosion of the donor base.

    The "Hollowed-Out" Success Story

    In practice
    Components · 4 parts

    Look beyond the revenue total

    Select a component to focus on it

    Use this diagram with the Your Mid-Level Donor Playbook (toolkit).

    A 5.0% jump in total giving is a "hollowed-out" success. It breaks a multi-year revenue slump, but the growth is not fueled by a broad movement of supporters. According to the FEP Q4 2025 report, growth was driven almost entirely by Major and Supersize donors.

    This surge was likely aided by record stock market performance in Q4, which encourages large donors to give appreciated assets while values are high.

    The result is a sector that looks healthy at the top while becoming exposed underneath. When revenue is tied to a small number of relationships sensitive to market conditions, top-line growth can be deceptive.

    The Major Donor Dependency Trap

    Revenue concentration at the top of the pyramid is now a structural risk. The FEP Q4 2025 dataset, covering 7. 8 million donors and $13.

    2 billion in giving across 15,102 organizations, shows growth driven by segments that already give the most. In economic downturns, large donors historically pull back; overreliance on this segment undermines resilience. Start by calculating how much of your income comes from your largest donors.

    "Overall giving increased by 5.0%, but that growth is being carried by a smaller group of major donors while the total number of donors continues to decline. The result is a sector that can look healthy at the top line while becoming more exposed underneath." , FEP Q4 2025 Strategic Insights

    This calls for a steady effort to broaden participation while deepening existing relationships. For smaller organizations, this means staying close to the community with visible ways to take part. For larger organizations, it requires balancing major donor revenue with engagement that keeps a wider base active. We recommend giving supporters a clear way to volunteer, attend a briefing or make a first gift.

    The First-Time Donor Conversion Problem

    Retention in the FEP Q4 2025 data tells a split story. Overall retention edged up from 43.1% to 43.3% in the FEP Q4 2025 report, but new donor retention remained flat or slightly negative. FEP identifies this as the sector's most consequential problem: converting a first gift into a second.

    The sector retains the donors it already knows but fails to connect with those it has just met. Acquisition campaigns without a deliberate second-gift strategy are effectively renting donors. Start by mapping the thank-you, update and next invitation in a donor journey that converts.

    The Donor Base Decline Is Slowing, Not Reversing

    There is one encouraging signal. The 3.6% decline in donor counts, according to FEP Q4 2025, is the fifth year of a slide, but the rate of decline has slowed since 2022. This is an inflection point rather than a recovery, and it is the most important trend to watch in 2026.

    The slowdown may reflect better donor care or simply a smaller pool of donors left to lose. Organizations that hold on to current donors will be in a stronger position than those waiting for acquisition to refill the funnel.

    The Demographic Disconnect

    The sector faces a significant demographic disconnect. The average age of a repeat donor is in the mid-60s. For decades, Baby Boomer fundraising tactics like traditional direct mail have been the gold standard. These methods are not resonating with Gen X, Millennials, and Gen Z at the same rate.

    As we approach a looming wealth transfer estimated by Cerulli Associates at $84 trillion through 2045, reaching younger generations is mandatory. These segments represent the future of philanthropy. If we do not adapt to their preference for digital engagement, we risk a permanent disconnect. Our guide to thinking like an SEO marketer is a practical starting point for meeting younger donors where they are.

    Mid-Level Donors Are Still the Best Growth Opportunity

    FEP Q4 2025 insights highlight mid-level donors as a reliable segment for long-term engagement. These donors stay involved more consistently than lower-level givers and are more likely to deepen their participation over time.

    For smaller organizations, engagement happens through direct contact and shared context. For larger organizations, it requires intentional pathways that create a sense of community at scale, connecting donors to the work and to each other. Start by inviting mid-level donors to a programme briefing with time for their questions.

    The Monthly Giving Antidote

    The pattern
    Comparison · 2 approaches

    Dollars up, donors down

    Select a column to focus on it

    • Fewer donors giving more
    • Dependence on major donors
    • Weak first-gift conversion
    • Grow mid-level donors
    • Build monthly giving
    • Convert first-time donors

    Use this diagram with the Your Mid-Level Donor Playbook (toolkit).

    Recurring giving is the best defense against flat retention. While one-time retention stagnates, research compiled by Network for Good and NextAfter's monthly giving benchmark study shows that monthly supporters can reach retention rates of 80% to 90%. That doubles the sector average.

    To act on the FEP Q4 2025 data, shift from transactions to loyalty. Use the Fundraising Fitness Test provided by AFP and FEP to see how your organization compares to these trends.

    Action tips for your strategy

  1. Treat the first month as the relationship. First-year conversion is a massive hurdle. Use personal follow-up and clear impact reporting to turn a transaction into a partnership.
  2. Prioritize monthly conversion at the second-gift moment. Invite small-dollar donors to join a recurring program. Explain how predictable support aids long-term planning.
  3. Deepen the legacy conversation. Ask consistent supporters if they have included you in their estate plans. Understanding their "why" is the key to motivating others.
  4. Practice radical gratitude across gift sizes. Small donors deserve the same quality of reporting as major donors. The power of listening in donor relationships applies at every level.
  5. Beyond the Numbers

    The landscape is uneven, but declining donor participation does not mean people have stopped caring. For your team, the practical question is what prevents interested supporters from making or repeating a gift.

    The Dollars Up, Donors Down trend is a wake-up call to measure success by the health of the community, not just the spreadsheet. Before your next campaign, ask if you are mining a donor base for transactions or cultivating a community that will sustain your mission for decades.

    Put this into practice

    Choose these tasks as a starting assignment for your team. The roles and review timing below are suggested working arrangements, not benchmarks.

    1. Report donors as well as dollars

    Suggested owner: Data lead. Compare donor counts and receipts over matching periods using consistent definitions. Separate first-time and repeat donors and show how much income depends on the largest relationships.

    2. Inspect first-gift follow-up

    Suggested owner: Donor services lead. Review a sample of recent donor records from gift to acknowledgement and later update. Produce an assigned gap list for missing welcomes, unanswered replies and unfulfilled promises.

    3. Resource one retention repair

    Suggested owner: Development director. Choose the most visible gap and assign the fix before expanding acquisition. Record the staff time, intended change and donor group so the team can review a specific intervention.

    Check progress: At a monthly review, examine donor counts, subsequent gifts and follow-up completion alongside receipts. Use matching donor groups and periods rather than interpreting revenue growth as proof of retention.

    Your homework

    Rising headline giving can hide a shrinking donor base and flat new donor retention. Because revenue has become heavily concentrated among a small tier of major givers, organisations that rely on strong market conditions face substantial risk during economic shifts.

    Building genuine resilience requires leadership teams to look beyond top-line receipts, address the conversion drop after a first gift, and build dependable revenue through monthly and mid-level supporters.

    Before you move on to anything else, complete these three tasks:

    1. Calculate your organisation's donor counts and total receipts across the past two years by this Friday to produce a single-page summary report that isolates new donor retention from repeat donors.

    2. Audit a sample of twenty recent first gift records by next Wednesday to produce a written gap list of delayed acknowledgements, missing welcome messages, and unfulfilled commitments.

    3. Schedule a sixty-minute team meeting by next Friday to select one retention repair from your gap list and record an action document that assigns staff hours, a target donor group. And an updated monthly giving follow-up process.

    Resources

    Put this guide into practice

    Enter your name and email to get the printable article or a matching template immediately.

    Frequently Asked Questions

    QWhat does the FEP Q4 2025 report actually say?

    The FEP Q4 2025 report shows overall giving grew an estimated 5.0% in 2025, the sector's strongest revenue growth in five years, with Q4 carrying most of the lift. At the same time, the donor base fell an estimated 3.6%, the fifth consecutive year of decline, and overall retention edged up only slightly from 43.1% to 43.3%. The dataset covers 7.8 million donors, $13.2 billion in giving, and 15,102 organizations.

    QWhere is the 2025 growth actually coming from?

    Almost entirely from Major and Supersize donors, whose count and dollars both grew. The FEP Q4 2025 report notes the strong Q4 was potentially aided by record stock market performance during the quarter. The strategic risk is concentration: when revenue growth depends on a small group of large gifts that are sensitive to market conditions, top-line growth can disguise continued erosion in the broader donor base.

    QIs the donor base decline finally turning around?

    Not yet, but the trajectory is improving. Donor counts fell 3.6% in 2025, extending a five-year slide, but the rate of decline has been slowing since 2022. The FEP Q4 2025 report describes this as a possible inflection rather than a recovery, and the most important trend to watch in 2026. Whether it reflects structural improvement or simply a smaller pool to lose from is a question the next several quarters will answer.

    QWhy is new donor retention still the sector's biggest problem?

    Because overall retention is being lifted by repeat donors while new donor retention remained essentially flat in 2025. The FEP Q4 2025 report calls converting a first gift into a second 'the most consequential unsolved problem in the donor pipeline.' Organizations retain the donors they already know, and acquisition without a deliberate second-gift strategy effectively rents donors rather than building a base.

    QWhat is the single highest-leverage intervention right now?

    Converting one-time donors to monthly giving. M+R Benchmarks 2026 reports that monthly giving made up 27% of online revenue in 2025, and the Fundraising Effectiveness Project puts overall donor retention at 43.3%. A second-gift ask framed as 'become a monthly partner' is the cheapest, fastest way to stabilize revenue without acquiring a single new donor.

    QHow do I benchmark my own organization against these trends?

    Use the Fundraising Fitness Test from AFP and the Fundraising Effectiveness Project. It scores your retention, acquisition, upgrade, and reactivation metrics against sector benchmarks so you can see exactly where the leaks are, rather than relying on top-line revenue as your only health indicator.

    Evidence

    Every statistic and study referenced above links to its primary source. Each entry has a stable anchor, so citations stay consistent over time.

    1. 1
      Association of Fundraising Professionals, Fundraising Effectiveness Project Q4 2025 Report · publications.fepreports.org

      Primary source for the 2025 giving, donor, and retention figures cited.

    2. 2
      Giving USA: U.S. charitable giving totaled $557.16 billion in 2023 · givingusa.org

      Giving USA Foundation, 2024. Context for total giving trends.

    3. 3
      M+R, Benchmarks Study · mrss.com

      Digital-channel benchmarks including monthly giving and retention.

    4. 4
      Blackbaud Institute, Charitable Giving Report · blackbaud.com

      Cross-cutting sector data on giving levels and channel mix.

    5. 5
      Fidelity Charitable, Overcoming Barriers to Giving · fidelitycharitable.org

      Research on donor-side drivers of participation decline.

    6. 6
      NextAfter, Monthly Giving Benchmark Study · nextafter.com

      Data on recurring donor retention rates versus one-time donor retention.

    Related questions

    About the author and our standards

    Sarah Ali, Founder & CEO at SA Philanthropy

    Sarah Ali

    Founder & CEO, SA Philanthropy

    Sarah Ali is the founder and CEO of SA Philanthropy, helping mission-driven organizations raise more and scale their impact.

    This article was reviewed by the SA Philanthropy editorial team before publication. We source every statistic, name every author, date every update, and correct errors on request. Read our editorial policy.

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